StanPro delivers Service Manager with other Microsoft applications and other service management frameworks to align IT services with the needs of business.
StanPro is a service management consulting company helping organizations realize the benefits of the IT automation through System Center Service Manager.
StanPro | Find out how we can help your company with a Service Management system and solution. Contact us for this convenient means of engaging Service Manager.
As the importance of IT to all organizations increases, there is a chance that we need to take advantage and control what IT can do and offer to our businesses. Organizations needs to adopt frameworks such as ITIL to manage the costs and risks of IT and platforms to align business goals and adapt to ever-changing business requirements.
System Center 2012 Service Manager is an integrated platform for automating and adapting information technology service management (ITSM) best practices, such as those found in the Information Technology Infrastructure Library (ITIL) and Microsoft Operations Framework (MOF), to your organization’s requirements. Service Manager provides built-in processes for Incident Management, Problem Management, Change Management, Service Request Fulfillment, Release Management, Knowledge Management, and Configuration Management. It includes a service catalog, dashboards, and reporting.
StanPro delivers Service Manager with other Microsoft applications to align business goals and IT process. We have drawn on years of experience in IT Service Management (ITSM), ITIL and other service management frameworks to align IT services with the needs of business.
We also focus on business efficiency by aligning each clients' operational process, people & technology with modern collaborative technology that offers a more intuitive and simpler way to adopt and adapt best-practice.
Service Manager enables you to introduce best practice naturally, cost-effectively, using a collaborative approach that enables teams to prioritize business outcomes over processes. By simplifying process design and automation, users don’t have to understand the precise workings of your processes to participate and get work done.
With StanPro Service Manager delivery, organizations realize service desk management would be much simpler if you had visibility and information for all your systems on a single console. Service Manager delivered by StanPro, ensures aligned IT service management for your business.
StanPro – Aligning Business to ITSM Best Practice